Festival FAQs
Q: It sounds like it’s going to be exhausting. Will I get any time to relax?
A: Of course. We all know rest is key to health and well-being. You can do as much or as little as you’d like and there will be plenty of opportunity to rest and relax throughout the weekend.
Q: Can I bring my caravan or campervan?
A: Campervans are allowed but caravans are not. If bringing a campervan, you will need to book a pitch with our accommodation partner, Hotel Bell Tent, once you have made your ticket purchase: Festival of Sport — Hotel Bell Tent (perfectlypitchedproductions.com)
You will also be directed to the accommodation website once you have purchased your ticket with us.
Please note that if you do not tell us in advance, your campervan may be refused access on arrival.
Q: Will you have electric hook up and waste disposal for my campervan?
A: Electric hook up for campervans will be available for an additional charge (please note this must be pre-booked and cannot be requested once on site).
Toilets are provided in the Festival and camping sites. Chemical toilets are not permitted in the campsite. We recommend that those in campervans use the on-site toilets. If you are using your own chemical toilet, you must dispose of the waste in the dedicated facility provided. Chemical waste must not be poured into the on-site toilets. It is illegal to pour this waste onto the ground, into a sump or stream and anyone found doing this will be evicted from site and face a fine from the Environment Agency.
Q: What to bring if I am camping?
A: Once you have purchased your ticket with us you will be directed to our accommodation partner, Hotel Bell Tent, where you can book your pitch. There is a £120 charge per pitch which you MUST book using this link: Festival of Sport — Hotel Bell Tent (perfectlypitchedproductions.com)
Camping kit, torches, sleeping bags, warm clothes, towels, wash bag. If glamping, you will receive many of these items so please check the camping page for details.
Q: Can we bring a BBQ or camping stove?
A: Please be aware that BBQs, camping stoves or naked flames are not permitted in any part of the campsite.
Q: Do we need to bring sports equipment?
A: No everything is provided. If you have your own kit, you are welcome to bring it if you would like to.
Q: What if my child has a food allergy?
A: Let us know at info@festivalofsportuk.com and we will let our food suppliers know.
Q: What first aid provisions are there?
A: There is a full first aid team on site who are available 24hrs a day.
Q: Can we bring our dog?
A: No pets are allowed at Festival of Sport, with the exception of assistance dogs.
Please make sure you advise us in advance if you need to bring an assistance dog via info@festivalofsportuk.com
Q: How do I register for the different sports at the event?
A: Your child/ren will be put into an age appropriate group/s on arrival with a schedule of which sports they are doing and when. They may have a choice of sports for some sessions and can sit out of any session they don’t want to do.
Q: Are there cash points on site?
A: No, however all food outlets and bars take credit cards. You are welcome to bring some cash just in case but please note that our aim is to have a cashless festival as far as possible.
Q: Where do we park?
A: Parking is in the field next to the campsite, it’s not far to walk and we will have some strong people to hand to help carry. Don’t bring the kitchen sink though!
Q: Do we need to bring food and drink?
A: For any special dietary requirements you can bring your own food, however, there will be a huge variety of delicious food and drink available to buy on site that will accommodate all needs.
Please note, no alcohol can be brought into the main event arena. However, we will allow a maximum of 8 x440ml cans of beer/lager/cider less than 6% ABV or 1 x 750ml wine less than 14%ABV per person to be brought into the camping areas ONLY.
No externally purchased alcohol of any description will be allowed into the main arena. Spot checks will take place and items will be confiscated. There are bars at the event selling a great variety of local beers & quality wines.
Ticket FAQs and Refund policy
Q: Will I be sent physical tickets and when will I receive them?
A: We will not be issuing physical tickets. QR code tickets will be emailed to you once you have booked online. Please remember to check your junk mail folder if you can’t see them.
Q: I haven’t received my booking confirmation email
A: If for any reason you don’t receive a booking confirmation and tickets, please email the team at info@festivalofsportuk.com who will be able to assist you.
Q: Can I refund/exchange my ticket?
A: Please note that we are unable to refund or exchange any tickets once purchased. In the event that you are unable to attend, you may transfer these to somebody else but must let us know about the change of name in advance by emailing info@festivalofsportuk.com. You may be asked to produce proof of name to match your ticket on arrival. When purchasing/being gifted a ticket from a friend, the new ticket owner must contact us to confirm their acceptance of the event Terms and Conditions and waivers.
Q: Do I still need a ticket for my child under 5?
A: Yes. We request that you do book a ticket for children under 5 so that we can keep track of the numbers attending the festival. You can add this to your basket free of charge when booking your tickets.
Q: Will I be able to buy tickets on the gate?
A: This depends on whether the tickets have sold out in advance. More information on this will be available on the website in the days before the event.
Q: I need to change or update my contact details
A: No problem, please contact the team at info@festivalofsportuk.com
